good 111bet Privacy Policy

1. Introduction and Applicability

By using the good 111bet platform, you accept the terms of this privacy policy. This policy applies to users in Bangladesh and is effective across our website, mobile application, and all related services. Please read this document carefully before registering with good 111bet.

This privacy policy works alongside our Terms and Conditions and both documents should be read together. If any provision is unclear, the definitions provided in the Terms and Conditions will apply.

good 111bet provides services only to individuals aged 21 or over. Information from minors is not knowingly collected. If we become aware that we hold information belonging to a minor, it will be deleted immediately.

2. Information We Collect

2.1 Registration and Identity Information

When creating an account, your name, email address, mobile number, date of birth, and residential address are collected. You may also be required to provide a copy of your national identity card or passport as part of the verification process for deposits or withdrawals.

2.2 Financial Transaction Information

Financial information required for transactions made via bKash, Nagad, Rocket, or bank transfer is recorded. This information is used solely for processing transactions and preventing fraud.

2.3 Usage and Technical Information

When you use the good 111bet platform, the following information may be collected automatically:

• Device type, operating system, and browser version
• IP address and connection duration
• Gaming and betting activity history
• Navigation patterns and preferences on the platform
• Cookie and session data

3. Purpose of Data Use

good 111bet uses your information only for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal requests
• Managing bonuses and promotional offers
• Ensuring platform security and preventing fraud
• Providing customer service and technical support
• Implementing responsible gaming policies
• Meeting legal and regulatory obligations
• Conducting analysis to improve service quality

Your gaming activity data is also analysed to implement the policies described in our Responsible Gaming section, so that unusual or high-risk behaviour can be identified and appropriate support provided.

4. Data Storage and Security

4.1 Security Measures

good 111bet uses industry-standard SSL encryption technology to keep your personal information secure. Our server infrastructure is regularly reviewed from a security standpoint. Access to data is restricted to authorised staff only, and all are bound by a confidentiality obligation.

4.2 Retention Period

Information collected while your account is active is retained during that period. After an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements. Financial transaction records are generally retained for a longer period.

5. Sharing Information with Third Parties

good 111bet does not sell or rent your personal information to third parties for commercial purposes. However, limited information may be shared in the following cases:

• Payment processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Game providers: The minimum information required to operate games is sent to game service providers active on the platform, including Evolution, Pragmatic Play Live, JILI, and Spribe.
• Legal authorities: Information may be provided to the relevant authorities in response to court orders, investigations, or legal obligations.
• Technical support providers: Limited information may be shared with trusted technology partners for platform maintenance and cybersecurity.

Any third party with whom information is shared is held to strict confidentiality obligations.

6. Cookie Policy

Cookies and similar tracking technologies are used on the good 111bet website and application. Cookies are used to:

• Maintain login sessions and ensure security
• Remember language and interface preferences
• Analyse platform usage statistics
• Detect fraudulent activity

You can disable cookies from your browser settings, but this may limit some features of the platform. By accessing the good 111bet platform, you consent to the use of necessary cookies.

7. Your Rights

As a good 111bet user, you have the following rights over your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or outdated information.
• Right to deletion: You may request that your information be deleted, where there is no legal obligation to retain it.
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to data portability: You may request your information in a structured format.

To exercise these rights, please contact our customer service team. Every valid request is processed in a timely manner.

8. Marketing Communications

With your consent, good 111bet may send you promotional offers, bonus information, and updates about new platform features via email or SMS. You may request to stop receiving such communications at any time.

To unsubscribe from marketing messages, change your preferences in account settings or notify our support team. However, transactional and security-related essential messages will continue to be sent.

9. International Data Transfers

good 111bet's technology infrastructure may process your data on servers located outside Bangladesh. Appropriate agreements and security measures are applied to protect your information in such cases. Internationally recognised protection standards are followed in every instance of data transfer.

10. Changes to the Policy

good 111bet reserves the right to update this privacy policy when necessary. If any significant changes are made, a clear notice will be posted on the website and registered email addresses will be informed. Continuing to use the platform after an update constitutes acceptance of the new policy.

To learn more about us, visit our About Us page, which contains information about good 111bet's identity, values, and how it operates.

11. Contact and Complaints

If you have any questions or concerns about this privacy policy, please contact us via our 24/7 live chat or by email. Our customer service team can assist in both Bengali and English.

Contact email: [email protected]

For answers to common questions, visit our FAQ section — where you will find detailed answers about accounts, payments, bonuses, and security.